You can find approximately 48.5 million rental units in this country. Some landlords own and manage their own properties, while others hire property managers to manage them.
In any case, offering a tenant portal is a wise decision if you own rental properties. Tenant portals provide benefits for both the landlords and the tenants, and many rental property owners now offer them.
If you own rental properties and are considering getting one, here are five things you should include on yours.
1. Online Payments
So, what goes on a tenant portal, you might wonder? One of the best things to include is a place where your tenants can make online payments for their rent.
Offering this feature might resolve some of the issues you face with collecting rent. You can look for other ways to increase your rent collections, too, but this is one of the best options.
When your tenants can pay online, they have a simple way to pay their rent each month.
2. News for the Tenants
As you start learning how to create a tenant portal, another thing you should include is a section for news. You'll have times when you need to relay information to your tenants, and a tenant portal is ideal for this purpose.
You can tell them about upcoming maintenance or issues that you're experiencing. You can also tell them about rent increases or other things that might be going on with the properties.
3. Repair Requests
It's also a good idea for your tenant hub to include a place for your tenants to request repairs or maintenance. You can offer a section where they fill out a request form for services they need.
They can indicate if the problem is an emergency or not, and they can include details about the issues. You can respond directly to your tenants to let them know when the repairs will occur.
4. Communications With the Landlord
A tenant website can also include a section for your tenants to email you. Your tenants might have questions or concerns that aren't related to repairs or maintenance.
If your hub offers a section for this, your tenants can easily communicate with you whenever they need to.
5. Access to Lease and Other Documents
Finally, you might want to include a place where your tenants can access their leases or other documents. You can even have a section for tenant applications and tenant screenings.
For example, if a tenant needs a copy of their rental payments, you could include this in this section or other things they might need to access.
Tenant Portals Are Beneficial for Landlords and Tenants
As you can see, tenant portals are beneficial for both landlords and tenants.
As a landlord, a portal offers a way to communicate with your tenants and keep up with their rental payments. Tenants have access to many features, too, which offer benefits to them and you.
If you would like some information about tenant portals or property management services in the Atlanta area, contact us today!
